Tell Us Your Needs
You tell us the relevant details about your move, including locations, estimated size, and exact or estimated dates.
About us
Planet removals Ltd is a home and Office Removals and Storage Company based in London, with three offices in the Greater London Area within M25, providing services to almost every postcode in the UK and Mainland Europe.
Our Mission is provide best Services in Home, Office, Commercial and Furniture Removals, where customer satisfaction becomes a norm of our business. We thrive to serve in equality, compassion, and honesty and assign professional dedicated teams to each job. Customers’ feedback, Complain and Liaison provides us important information regarding our Workforce and thus in turn we provide the best Professional Training and Mentorship. Professionalism is the core segment of our Business.
Our Process
Get a Competitive Quote
Planet Removals will give you an accurate quotation for your long distance move, stress free competitive price that can’t be beaten.
Confirm the Booking
Planet Removals schedules the move with your chosen providers and then confirms the dates, details, and pricing with you.
Move Stress-Free
Rest assured Planet Removals will arrive on time on moving day for a stress-free experience.
Frequently asked questions:
Q: What equipment and software do I need for the video survey?
A: All you need is your phone, laptop or tablet. All works fine as long as you can move around your home and show the operator around. Also, the conference talk can be done on WhatsApp.
Q: Do I have to prepare specific information in advance?
A: Yes, please be prepared to answer a few questions about the pickup location and the delivery property. You will be asked about the types of properties, the postcodes, exact addresses, and if there are any available lifts.
Q: How long does the video survey take? Is there a limit?
A: This depends on the size of your property. Generally, about 15 to 20 minutes will be enough.
Q: Can I cancel or re-schedule a service after I have booked?
A: Yes, and yes. Just please make sure to do so at least 48 hours before the appointment to avoid cancellation charges (as per our Terms of Use).
Q: Can I add more boxes/furniture to be moved after the house survey takes place?
A: Please make sure to contact us as soon as this development occurs and we will see what we can do.
Q: Can I book additional services after the survey takes place?
A: Yes, you can. However, please make sure to give us notice in advance so we can fit it in a convenient way within what you have already booked.
We charge only for the work we carry out.
Q: Can I pick up items on the way?
A: Yes, you can. As long as we agree to it at the time of the booking
Q: What if my items are not packed in, can we still go ahead with the move?
A: Yes, you can, but you must pay for the Packing Service, if packing cannot be finished on time, we will have to do Load/Offload the next available date. This will a very complicating situation if key transfer has to happens which is usually by mid day.
Q: Can I get help with Washing Machine electrical and gas appliances disconnection and connections?
A: All Electrical or gas appliances will have to be disconnected and ready for Loading before our workforce arrive. Washing Machines will have to be disconnected too.
When making the decision to hire a moving company, there are countless options – and why work with anyone but the best? At Planet Removals & Storage, we have coordinated over 3,000 moves and know how to handle local, long-distance, residential and commercial relocations.
EXPERIENCED, TRAINED PROFESSIONAL MOVERS
Planet removals Ltd is a Home and Office Removals and Storage company based in London, operating primarily in the Greater London Area within M25 but providing services to almost every postcode in the UK and Mainland Europe.