Book Visual/Video Survey
You can book your free no obligation Visual Survey with us. Simply fill in the following quick form and a member of our professional team will be in touch. We will carry out a visual Survey of the property and the inventory that needs moving. We will give you a quick Quote following our Visual Survey
We will attend at your Home or Business premises and will quote you a best competitive price with 100% Customer
Satisfaction for a free no obligation charge. We are assured you will recommend us.
Visual Survey is usually very benficial in terms of time saving, many questions gets answered face to face, thus we
quote you more accurately.
It usually take 10 – minutes to carry out Home, Business survey
Here is how our video surveys work
To save you the trouble of taking time off work for the sole purpose of arranging an on-site home survey and getting a price for moving house we can conduct a simple and time-saving video survey. Contact us to set up a date and time for your appointment. It’s absolutely free of charge and it can be done any day of the week, including on weekends and bank holidays.
When the time for your removals video survey comes, we’ll reach you beforehand to set it up. It’s not necessary for you to download any specific survey software. It can be done on any platform or instant messenger that allows conference talks such as WhatsApp or Skype. One of our friendly operators will call you so just pick up and turn on the camera. From there on, simply follow their instructions. The operator will ask you to show them around the property and focus on the items and belongings that will be moved. This way they will have a comprehensive checklist that will determine the scope of your move, the workforce necessary to carry it out as well as the type/number of transportation vehicles.
Our removals company also specialises in international moves, which cover most EU countries. For more information, contact our customer care team at your convenience.
Call us 020 8004 6400 today or Book Visual Survey free of charge. We will attend at your Home or Business premises and will quote you a best competitive price with 100% Customer Satisfaction. We are assured you will recommend us.
Or if you prefer to carry out a Self-Survey, just email us an inventory list of your items that needs moving with information about the properties at both ends, whether it is a House or Flat in an Apartment block. Any access issue or floor No, Elevator Access etc.
Frequently asked questions:
Q: What equipment and software do I need for the video survey?
A: All you need is your phone, laptop or tablet. All works fine as long as you can move around your home and show the operator around. Also, the conference talk can be done on WhatsApp.
Q: Do I have to prepare specific information in advance?
A: Yes, please be prepared to answer a few questions about the pickup location and the delivery property. You will be asked about the types of properties, the postcodes, exact addresses, and if there are any available lifts.
Q: How long does the video survey take? Is there a limit?
A: This depends on the size of your property. Generally, about 15 to 20 minutes will be enough.
Q: Can I cancel or re-schedule a service after I have booked?
Q: Can I add more boxes/furniture to be moved after the house survey takes place?
A: Please make sure to contact us as soon as this development occurs and we will see what we can do.
Q: Can I book additional services after the survey takes place?
A: Yes, you can. However, please make sure to give us notice in advance so we can fit it in a convenient way within what you have already booked.
We charge only for the work we carry out.
Q: Can I pick up items on the way?
A: Yes, you can. As long as we agree to it at the time of the booking
Q: What if my items are not packed in, can we still go ahead with the move?
A: Yes, you can, but you must pay for the Packing Service, if packing cannot be finished on time, we will have to do Load/Offload the next available date. This will a very complicating situation if key transfer has to happens which is usually by mid day.
Q: Can I get help with Washing Machine electrical and gas appliances disconnection and connections?
A: All Electrical or gas appliances will have to be disconnected and ready for Loading before our workforce arrive. Washing Machines will have to be disconnected too.
When making the decision to hire a moving company, there are countless options – and why work with anyone but the best? At Planet Removals & Storage, we have coordinated over 3,000 moves and know how to handle local, long-distance, residential and commercial relocations.
EXPERIENCED, TRAINED PROFESSIONAL MOVERS